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11/22/15 | 23:47PM
Fios router upgrade

Verizass sent me a new router, said I need an upgrade. Instruction sheet was 2 steps unplug old router, plug in new one. Didnt !@#$%ing work. Was on the phone for over an hour while the jerk said hold on, almost done over and over.

WTF? cant theu send a router that works as expected? This cant be cheap for them to heve everyone on the phone for an hour each upgrade. Very poor planning. Verizon just sucks.

Anonymous - Verizon H8er ID: D82CE7

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