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12/02/15 | 7:29AM
Verizon store worker lied to me and stole my phone accessory

I was looking at an "Otter Box" iPhone cover in the Verizon store in Ypsilanti, Michigan. OtterBox has an engineered poor design to their cases which prevent using a tempered glass screen shield (because the cheap plastic POS OtterBox uses blocks the placement.) I already had a $50 tempered glass shield on my iPhone.
Store rep talks to me, says, "Oh no problem, I can fix it so ($expensive) OtterBox cover works with your tempered glass screen shield!
Several months later I'm wondering why dust and dirt are getting in behind the tempered glass shield stuck directly onto the screen.
I just took the case apart. The Verizon worker removed the $50 tempered glass, didn't return it, didn't tell me, and simply placed the cheap POS Otterbox plastic in its place. They told me the issue was fixed and stole my tempered glass shield so that they could sell me a rather expensive case that doesn't protect in the way they told me it would.

Anonymous - Verizon H8er ID: E39E44

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