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12/15/15 | 11:20AM
Restocking fee is a crime

All businesses should back up the product they sell. So if they back up their product why penalize the customer with a restocking fee? It's simple because they are thefts.

Verizon doesn't buy their inventory in the first place so it doesn't matter if you return a phone. The restocking fee is extra money in their pockets which makes it a crime and makes them thefts.

What happened to business ethics Verizon where the customers are always right rule? Guess that's,why you guys are the most hated company in America. You sure earned that name and you deserve it

Anonymous - Verizon H8er ID: 8C7AE9

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12/15/15 | 22:27PM
Comcast is the most hated company in the world.Verizon is top ten.

wendigos - Verizon H8er ID: 08143B

12/16/15 | 14:33PM
Comcast is #1 on that list, along with all the other cable companies, airlines, and Bank of America.

Anonymous - Verizon H8er ID: C8E105

02/14/16 | 8:51AM
The restocking fee is because once the phone is open, we are unable to resell the product as 'new.' Would you like to buy a 'new' phone to come to realize it's an open box? I don't think so.

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