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02/03/16 | 13:48PM
Absolute Criminals

I switched my company's internet, phone and T.V. services to Verizon after our previous subscription with another service had expired. We did so because of service issues and cost considerations, and of coarse had to enter into a new contract. We had a few software issues at first but those were resolved. Unrelated to Verizon we had to close the business and sell our assets back to our holding company and consolidate due to state and federal regulatory matters. We were approximately 40 days into the service but Verizon would do nothing to help ease this transition except demand full payment of the contract, which of coarse is their right. So instead of depleting our revenues in the 4th quarter we entered into a payment plan for full payment. In December we decided to pay more than the agreed upon amount for tax purposes. Without a phone call or email they took the payment then sold the account to a collection agency, thus harming our ratings, yes Verizon, businesses have credit reports to. This without a single heads up, correspondence, nothing. Their reason, we violated the agreed upon amount,because we paid more!!!!! This company is full of morons whom have no idea what customer service means. We have several autonomous locations that make decisions based on their regions business resources, however in this case, when contracts are at renewal, they will be instructed not to use Verizon or any of its affiliates.

Anonymous - Verizon H8er ID: EDF431



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Replies
02/05/16 | 19:17PM
This happens all the time with verizon. The moral never enter in to a contract with them. I tell my clients this all the time never enter in to a contact with these people or comcast. They are terrible. Hopefully mm wave technology will have verizon running as municipal fiber has got att on the run.

Anonymous - Verizon H8er ID: 63D044

02/14/16 | 3:46AM
WELCOME TO THE AMERICAN CESSPOOL.
VERIZON DOES NOT HAVE TO PROVIDE REAL CUSTOMER SERVICE BECAUSE THEIR CLIENT BASE IS SCUMB OF THE EARTH.

Anonymous - Verizon H8er ID: F19BD1


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