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04/01/16 | 23:30PM
650 Switching promo is BS

I switched from ATT because the Verizon store said they would pay my cancellation fees up to 650 dollars. I had two line but only 1 phone to trade in. The store told me that was fine and would buy the phone from me for up to 300 dollars and pay the cancellation fee up to 350 dollars on each line. I said great and signed up. I gave them one phone and they gave me a gift card for 295. I was told to go the website and submit my final bill to get reimbursed. The website then asked for my trade paper work at which time I realized they weren't paying for at least one lines termination fees. I submitted the email I had for my trade in and verizon rejected it saying it was not sufficient. I wish i never switched. Get it in writing before switching!

David Nieber - Verizon H8er ID: 1479EF

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06/01/16 | 2:09AM
This same thing happened to me. They said my trade in paperwork was insufficient. I called my Verizon office and asked for the trade in receipt and they don't have it and can't provide me. I spoke with a supervisor at the Switch department and he said there is nothing they can do. I go to my Verizon office and they say sorry we don't have it. In the meantime, I lost out of a bunch of promotion money on the table.

Anonymous - Verizon H8er ID: D5943F

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