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04/02/16 | 22:06PM
These telecommunications companies are the same

The grass is always greener on the other side. We all know that all of these telecommunications companies are the same and some of us just went from one crappy company to what looks like another. We were, and are still being told it was going to be a seamless transition. LMAO!!! I'm in Tampa and a lot of people have had their internet go down. Some are still down. Now On Demand doesn't work and is going to be out for days, we can't access our accounts online for God knows how long, and we can't pay our bills. Tried using frontier's express pay online. WRONG!!! will not work. I even was willing to pay $3.50 to pay over the phone. Won't work either. This is laughable.

My favorite part is they claim not to outsource. I have called them 3 times in the last 24 hours and all 3 times the reps could barely speak English. I know I was getting either the Philippines or Mexico. Just like Verizon,

I have been told every time that theyre having system issues yet I am not told this until they can't locate an account. My big ass they are having system issues. If that was the case then why not tell me before trying to locate my account?

I know it's not going to be perfect when companies change but quit lying to us. 2 days in and Frontier is just spewing one after another. Hmmmm.....sounds like another shithole of a company I used to have. All of these telecommunications companies suck ass!!!

Anonymous - Verizon H8er ID: 31689C



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Replies
04/17/16 | 12:30PM
Is Isn't this the truth. They even took my money out of my checking account to pay my bill since I couldn't find my bill and I was set up for prepaid. What Verizon customers need to do is get together and get a class action lawsuit against frontier and Verizon because they screwed us both .

Anonymous - Verizon H8er ID: 1505DF


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