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This Entry is Rated:
with 285 votes!

07/26/06 | 16:37PM
charges for nonexistant usage

I have been a long time customer of Verizon, but lately they have been charging my home phone account for "Directory Assistance". Now, the first month it's happened, they gave us credit after I called up Customer Service. This month, they did the exact same thing. I promptly called them up and said that they had billed me for directory assistance. The woman on the line was incredibly rude and condescending and I explained to her further that no one used it. She says that I dont control my children and that they probably did it. The fact that everyone has a cell phone in the house plus no one uses the home phone just wasnt logical to that sad excuse of a customer service representative. She repeatedly goes on to say that my children probably did it, and doesnt admit that it was a billing mistake. I promptly told the whore to cut off my phone then because I refuse to pay for one of their money making schemes.

- Verizon H8er ID: 924B16

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07/04/14 | 15:59PM
(the following message is sarcastic) ah dont you just fucking love large corporations?

fuckverizon - Verizon H8er ID: 01B4E9

03/13/16 | 19:41PM
verizon is padding bills with pretty much everything and hope no one notices. 5 bucks a month with 30 million customers is a lot of dough. I will be using a dumb phone from wal mart before i give verizon any more money. i have been with them for 15 years. this is a scam of huge porportions.

pissed at verizon - Verizon H8er ID: 667E26

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