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06/01/16 | 23:40PM

I have been trying to upgrade wife's phone for 2 weeks, this company sucks worse that any in the world. I spent another hour the Appleton Wisconsin store today and guess what yea I left with no phone. Seriously I want to spend $700 on a phone that's worth about $25 and they won't let me. 6 different people 6 different answers. Whitney seemed to solve all my issues last night and I go to the store today and of course the idiots there can't give me the phone and don't really even care. The better business bureau is my next stop but I'm sure Verizon has paid them off long ago

Rob H - Verizon H8er ID: 69159E

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