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This Entry is Rated:
6.8
with 5 votes!


04/29/08 | 20:59PM
How much does it cost???

We decided to try Verizon since the alluring promo flyer stated $114.99 a month. No where in small print does it state anything about paying for additional equipment and having never ordered this type of service before I didn't know what to expect. After three phone calls to set up the service (probably close to 3 hours on the phone), I was still unable to get a straight answer on how much our final bill per month would be. Each person we spoke with quoted something different and the notes in our file on their end confirmed the same. Originally, I was not quoted any other price except the $114.95 plus tax for the Verizon Triple Freedom Bundle. When my first bill arrived today it was $258.99 which included some prorated amounts and a $95 phone jack hook-up. We have a new house and the installer stated that it was $45 and was witness to my husband and I debating on whether or not it was worth it. They did credit me back $50 for this but our final bill came to $143 per month plus taxes. No where near what I was originally quoted OR what was promoted. After speaking to two managers who were unhelpful at the least (just made me reiterate the entire story), we cancelled. What a HUGE waste of my time. I would say this is a traditional Bait-and Switch situation. We are Tampa residents.

- Verizon H8er ID: 15E1F1



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