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This Entry is Rated:
with 3 votes!

06/10/08 | 23:14PM
Verizon: Worst Company I've Ever Had to Deal With!

Our home phone went out over a week ago and Verizon has, at this point, not shown up or called to let us know they were not showing up for 4 appointments. All of which we had to arrange to be home for all day windows. I have reported them to the Virginia Corporation Commission which got me one call from a Verizon Rep who was going to make sure Verizon was out for repairs within 24 hours, but in true Verizon fashion, now over 27 hours later, I have heard nothing. I am completely perplexed by this companies behavior. If we had another phone company to turn to I would simply switch service, but Verizon is the only option where we live. It is really outragious.

- Verizon H8er ID: 8E2DBF

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07/15/08 | 17:40PM
We're trying to call Verizon Customer Service with a question about our bill. After suffering the directory tree we've been redirected to "Verizon Radio" (a never-ending, loud, obnoxious infomercial which apparently was designed with the dual purpose of possibly selling you product, but mainly annoying you into hanging up). Anyway, we've been on hold for 22 minutes and counting...

By the way - we're simply trying to clear up a final bill from them. We've since happily switched to Time Warner.

- JJ (Dallas, TX)

- Verizon H8er ID: 00A75C

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