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This Entry is Rated:
9.7
with 3 votes!


07/18/08 | 22:25PM
credit balance goes to a collection agency

After a ridiculous experience trying to cancel my Verizon phone and DSL, I finally got things canceled and received a credit ($4.20) statement from them. That same week, I received a letter from a collection agency saying I owe Verizon $30.00. I have *perfect* credit which these baffoons are trying to wreck - over a $30 that I may or may not owe! After more than 3 hours on the phone and having various people hang up on me, I am writing this as I wait on hold yet another person. I have been on hold for over 15 minutes.

I hope the people who have these types of experiences report them to the FCC. That is my next stop as I wait on hold.

http://esupport.fcc.gov/complaints.htm

Good thing my CABLE phone service has free long distance!!

- Verizon H8er ID: 119F6C



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Replies
07/30/08 | 21:12PM
Thanks for the link. I'm having virtually the same problem as you.

- Verizon H8er ID: BE2F0C

04/27/11 | 16:02PM
I am currently attempting to get a collection agency off my back for 25.79 that Verizon OWED ME. They not only gave me a hard time about returning my balance they sent it to a collection agency. It is now four years later and I'm still dealing with their nonsense. Whatever you do don't throw anything out, insist all correspondence be written and not on their website unless you can print it out! You never know when it will rear it's ugly head again.

dov - Verizon H8er ID: 797666


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