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This Entry is Rated:
5.4
with 5 votes!


12/03/08 | 17:21PM
"Knock Yourself Out" (rude cust sup rep)

I have just spent 123 minutes trying to cancel my Verizon Fios. Not one of the 9 people I have spoken with can help me. When I said I should be able to cancel my account without having to call the Virginia Attorney General, the customer service rep said "knock yourself out".

I have cancelled Fios TV, am trying to cancel the Internet, and can't wait to cancel the phone too.

HEAR THIS Ivan Seidenberg (Verizon CEO): my experience with Verizon Customer has been atrocious, horrible.

I include Ivan's name so this pops up on 'net searches and links him to awful CS.

- Verizon H8er ID: 53F65D



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Replies
12/03/08 | 20:47PM
good job.......verizon does suck and it starts at the top. bunch of scumbags.

- Verizon H8er ID: 48B821


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