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This Entry is Rated:
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12/06/08 | 2:42AM
Officials Look To Fine Verizon For Service

TAMPA - Florida state regulators called Thursday for several million dollars in fines against Verizon Communications Inc. for what they call "willful" lapses in basic telephone service quality.

The move stems from a request earlier this year from the state attorney general, Florida's public counsel and the AARP to fine Verizon $6.55 million for what they called subpar phone service.

Unlike Verizon's new fiber optic service, this issue relates to Verizon's traditional, land-line telephone service that runs on copper wires, a service that the state closely regulates for safety and health purposes.

Thursday, staff of the state's Public Service Commission issued a document that detailed 262 instances in which Verizon's telephone service for a region fell below the state's standards during 2007 and 194 times during 2008. In total, they suggested $4.56 million in fines. Next, the recommendations go to PSC officials for review.

- Verizon H8er ID: 1A9B29



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