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This Entry is Rated:
with 5 votes!

02/11/09 | 17:42PM
Verizon doesn't deserve to be in business

I hope that the whole company goes under. I realize that the people that answer the phone have limited knowlege but they should at least try to be helpful. I get thrown around in circles and I hate it. Get a clue of what your customers are going throug.

- Verizon H8er ID: 9116F1

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12/29/10 | 23:52PM
for the money they pay CS phone answerers be thankful they speak Engrish and are sentient.

People like that are not likely to retain 10% of what little training they are provided

It is irrational of you to expect more.

Verizon fios over moca RAPES SIP and RTP - Verizon H8er ID: AD635A

12/30/10 | 0:15AM
remember to RECORD ALL conversations with verzion, AND follow up ALL conversations with a paper letter summarizing actions to be taken.

ViaTalk.com star code 99 auto records the next dialed number and conversation

*99 1 800 483 5000

Give them notice of recording DURING the accounment that they are recording you ;)

or using a headset and any free sip service dial their toll free number (using a free toll free sip gateware) and an SIP client (software) with recording features

Verizon fios over moca RAPES SIP and RTP - Verizon H8er ID: AD635A

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