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This Entry is Rated:
with 2 votes!

02/14/09 | 2:16AM
They Screw Everyone!

I had FIOS - the install was not what I expected, but the quality of TV/internet/Pone was exceptional-when I had a question about a mistake in the installation it took FIVE HOURS OVER 3 DAYS to talk to a LIVE person!!! When you do get someone you get passed to 3-4 others who never actually help - all the while you're on hold for 30 minutes to an hour for each step!!!!! I hate these guys! I just got an erroneous bill 2 months AFTER I cancelled! They are pure fuckheads. The bill was for service 2-3 months after I returned the equipment!!! I'm still on the phone 1.5 hours later!!!

- Verizon H8er ID: 2AEA02

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