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08/13/16 | 15:14PM
Family based controls are a joke

Despite three calls to Verizon over 4-5 months, my family based controls of data usage limits mysteriously reset each month and i am charged data overages. They have questioned my parenting (implying that my children reset it), told me I lack tech skills, and otherwise made it clear they believe i don't know what I am doing. The fact of the matter is that Verizon is a crappy company out to make money and nothing else. will do everything in my power to leave and NEVER come back. Would rather pay another company more than give VZW my business.

Anonymous - Verizon H8er ID: CA399E

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