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This Entry is Rated:
1.3
with 3 votes!


04/17/09 | 7:31AM
Come on

Don't get me wrong, I think there are some serious customer service issues with Verizon. The new initiative over there is less face to face customer service, more over the phone service. However, some of the complaints on this board are borderline retarded.

First, when you buy a phone and it doesn't work properly, that generally isn't Verizon's fault, it is either the fault of the manufacturor or the fault of the customer. When you purchase a cell phone, you pay a fairly low price and sign a contract. If you don't want to be under a contract PAY THE FULL PRICE for the phone. A lot of the issues on this site stem from problems that are created by the customer and then the customer doesn't get what they want so they bitch.

My advice is to read contracts before you sign them.

For the guy who created this site...I'll agree that there are some questionable business practices and it is very shitty that they want less face to face customer service, but at the same time, have you tried phone service with Sprint or ATT?

Ever since Verizon bought out Alltel, I don't feel there's a good place to go.

- Verizon H8er ID: 96BA31



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Replies
04/18/09 | 20:31PM
I agree with this post!

- Verizon H8er ID: FA3357

04/21/09 | 7:52AM
agreed.

- Verizon H8er ID: 49F5D8

06/15/10 | 1:08AM
Until you have been a dedicated verizon customer for years (they were the only phone company in my rural area) do not throw stones. Read MY account and testimony, and most who have dealt with the insanity HAVENT posted, they feel stuck and that its useless to complain. Screw that, Im talking til they hold me down and cover my mouth. I suggest you get your head out of the sand. Or where ever it is stuffed

Christal La Fountain - Verizon H8er ID: A899B2


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