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This Entry is Rated:
with 3 votes!

05/01/09 | 0:40AM
prepaid cell rip off

I knew there had to be a site like this! I have a Verizon prepaid account, which I spend the minimum of $15 every month. Since the phone rarely gets used, mostly for emergency and long distance, I now have a balance of over $230. I missed a payment a few months ago and they shut off the phone!! I got it back, with the balance intact, but now I need a new phone because the old one was dropped and broke. I figured just take the cost out of my balance, but OH NO, can't do that!! Basically their attitude is "we got your money, go suck eggs!"
I am contacting the Better Business Bureau and the Attorney General.
When you try to call them, you have to deal with their auto answering system, which will never let you talk to a live human.
And I've told them anytime they call to try to sell their internet service that's the reason I'll never subscribe!

- Verizon H8er ID: B98332

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05/01/09 | 3:22AM
So verizon dropped and broke the phone?

- Verizon H8er ID: 7A45F5

05/05/09 | 2:10AM
your balance deals with cell phone service, it doesnt cover your cell phone if it breaks. dont be irresponsible and drop your phone

- Verizon H8er ID: 70F139

05/12/09 | 23:13PM
your are just plain stupid, or well, an un-educated and irresponsible customer. The balance has nothing to do with your phone, calling BBB means you're ignorant.

And there are better plans out there, and pretty much every carrier's prepaid plan is a rip off imho. As a matter of fact, you do not need to put $15 into your account each month, $100 last you 1 year without refilling! So you could have ended up with like $130 credit in the account and use the remaining $100 to buy yourself a phone.

- Verizon H8er ID: CD32C8

12/16/09 | 21:09PM
Verizon just deleted my balance of over $250 and I was on autopay. Absolute fraud. Customer service states they have no record of my large balance and my records are not acceptable.

- Verizon H8er ID: 39C839

03/10/12 | 9:10AM
lol Yeah for prepaid if you dont
buy a card that month for it....then
There goes your balance.

Anonymousx - Verizon H8er ID: 6651DD

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