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This Entry is Rated:
10
with 2 votes!


06/11/09 | 21:56PM
IDIOTS

I had phone and internet service with Verizon and decided to get phone service 3 months later. I received my first phone bill and it was not on the same bill as the tv and internet. I called Verizon and after being transferred three times to the "right" department I was told they would have to put in a request to combine both bills. The bills came separately the next month so I called again and they said they would put in another request to bundle my services even though it should have been done in the first place. I recently got a bill for just my tv and internet and I sent the bill a week in advance. This morning I tried to check my email and it said my account had been disabled but my tv service was still working. So, I checked my bank account and the payment had cleared so what the hell? I called them to find out what was going on and after being transferred back and forth back and forth to the "right" department, I was told they never received my payment although it had clearly been taken out of my account. Well come to find out after several hours and at least ten phone calls, the bills had not been combined and I had to find an old bill. Anyway, my email SHOULD be restored in 4 hours...........we'll see. I HATE VERIZON AND WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I never got my free tv and they make it difficult for you to reach someone after they have overcharged you on your bill.

- Verizon H8er ID: 4911E5



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Replies
06/13/09 | 13:58PM
Thats why i use att. The bills are much cheaper. All my friends with verizon have car payment phone bills and they gripe about it each when each billing comes out. Not worth dealing with verizon in my opinion.

- Verizon H8er ID: 98B76F

06/29/09 | 22:39PM
Verizon CSRS are morons. They are too busy playing with themselves or posting BS here to do their job right. Make sure you get every name of every asshole you deal with there as a record to prove their idiocy.

- Verizon H8er ID: F03477


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