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07/14/09 | 20:19PM
Screwed by the merger

Effective July 12, 2009 I was no longer able to receive texts from anyone other than Alltel customers. And since the merger happened on the 12th, you'd think I could get Verizon messages - WRONG. Im not the only one either - almost everyone i work with has the exact same problem. I was told it'd be fixed within 24 hours - well it's been 48 and I still can't get text from my family members. WTF?! Why would you complete the merge without having all your ducks in a row? HDTV had to be delayed (and it was LAW) so why not keep Alltel for just a few more weeks until Verizon could catch up? And calling Customer Service is laughable. One lady's computer crashed, and then the next guy flat out lied to me and said the problem was fixed. When I proved that it wasn't, he said it'd be fixed in 12 to 24 hours. . . . . . still waiting bucko!

- Verizon H8er ID: 8811AA



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