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08/19/16 | 20:43PM
Bogo offer is a scam

I purchased a Samsung 7 in April of this year. Took advantage of the bogo offer. Representative closed deal, I walked away with my phone and went back a week later to pick up my second phone (it had to come from another store due to color) rep said all was taken care of and my rebate would come soon. Its Aug and still no rebate. When I contacted the store they had no record on my account of this entire 4 hr event. Argued with me and said I must have been at a different store location. ARE YOU KIDDING ME? They have no transaction in their system other then a phone case I purchased in 2012. With? I have all the paper work in hand and going in to store this afternoon to start the battle!!!!!! Wish me luck. Signed another screwed Verizon customer.

Screwed customer - Verizon H8er ID: 56CEB1



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01/06/17 | 16:52PM
Be particularly careful with \"authorized resellers\" when I worked there lots of problems caused by them offering things that were not really available.

Anonymous - Verizon H8er ID: 035AA5


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