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This Entry is Rated:
10
with 2 votes!


08/26/09 | 13:38PM
"supervisors"

My gf works for verizon, told me there is a queue or people who take escalations that are allowed to tell customers they are supervisors (because the real sups are too busy i guess.) That means if you escalate you couldbe talking to a 19 yr old boy who has been with the company 4 months!

- Verizon H8er ID: A56847



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Replies
09/04/09 | 2:35AM
19 year old boy? weird since last ive heard once you hit 18 you're a man.

- Verizon H8er ID: FC8DEE

09/08/09 | 3:44AM
I can tell u whn u ask ffor a sup u are only getting annother cust rep cuz real sups are too lazy and thing it is beneath them to tak customer calls so if they trans u to a super it is just a reg employee that u just talked to accept he or she is getting a extra 10 dollars for being wht theyy call a "MA" management assistane also the regualr reps are only allowed to be on call for 210 seconds after that they are allowed to try to get u off the phne b hanging up also if u want to file a compplaint with so called super u sould no that no such complaint is eing reported the just tell u what u wanna hear to get u off phone bbcuz no emplyee will rat out another employyee

- Verizon H8er ID: E6D9E7

10/03/09 | 15:26PM
Wow ...........learn how to spell you moron

- Verizon H8er ID: 75FD07

10/03/09 | 15:28PM
This jerk MUST work for Verizon. He can't spell to save his life.

- Verizon H8er ID: 75FD07

11/01/09 | 18:14PM
not defending verizon... but that's all call centers by the way... there are ALWAYS steps to climb.

- Verizon H8er ID: 6C5B19

12/26/10 | 20:46PM
Well, if real supervisors were to take the calls...customers would be on hold longer than just 45 minutes or an hour. Then they'd be bitching about hold time. You guys are idiots.

Anonymous - Verizon H8er ID: 8429D5


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