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08/22/16 | 20:22PM
Switch and Bait

The sales person stated that they have a $35 a month Plan that is better than the $35 pay as you go with no added costs. I still had money on the PAYG. I decided to go with the new plan after a few weeks. No contract. While switching over the salesperson told me there is a $20 a month line fee. This raises the cost to $55 a month. I stated a do not use my phone for anything but calls. They stated they could lower the cost of the Plan to $45 a month. I reluctantly agreed. I went home and went online to Verizon accounts with my computer and found out they are charging me $60 a month. I went to online chat and they were to busy. Then I receive a text from the Verizon store asking if there is a problem and I respond about the cost and I receive a reply that they are busy and will get back to me.

Anonymous - Verizon H8er ID: 188459



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