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This Entry is Rated:
with 4 votes!

11/01/09 | 16:19PM
Hooorible customer service for a loyal customer

I've been with Alltel for 12 years now, and they were recently bought out by verizon. I had my phone stolen while traveling. When I went to claim insurance they told me they had cancelled my insurance and that my only option was to buy a phone of craig's list or ebay. Then said that they would provide no service for any phone purchase not from them. Another overlaying problem that I have had is that i've been paying for a blackberry plan for a few months and I had my blackberry stolen. They offer to change my plan but then say that they can not as it's in my contract.

Bottom line, I wanted a new blackberry. but verizon wanted me to pay a new contract price for it and then up my rate plan to a verizon rate plan, higher than an alltel plan. I switched to sprint.

- Verizon H8er ID: 1D1FB5

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11/09/09 | 12:29PM
I switched to sprint too. I used to have Qwest wireless but they got purchased by Verizarape. It's a shame. This is the most poorly ran wireless company and they seem to be gaining a monopoly of the industry

- Verizon H8er ID: C0E48F

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