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| 01/18/10 | 11:48AM |
| verizon sucks |
I have a verizon phone and internet for over a year. My internt is always down I am so tired of calling and being transferd a million times. I think they leave you on hold forever in hopes you will hang up. Every time you call it's always a diffrent story. No one has the same information. I am currently on hold with them now 36 minutes and counting. This is my second call (after 33 minutes I was "disconnected"). I think I'm going to comcast! Anything has to be better then this! - Verizon H8er ID: ADAC45 |
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| Replies |
| 01/18/10 | 22:19PM | | i assume the internet is down while you are posting right? - Verizon H8er ID: 15C0B8 | | 01/19/10 | 15:09PM | | Yes it was I posted from work. - Verizon H8er ID: ADAC45 | | 01/20/10 | 12:04PM | | DSL sucks........Switch to Comcast - Verizon H8er ID: 549E87 | | 02/06/10 | 12:21PM | Tried to get help with tethering. Five hours and 10 reps later was told that you can't tether Blackberry with a Mac. BS!!!!!
I then watched a YouTube Video and finally got it to work at 1am in the morning. Later find out...DAYS LATER do they mention.."uh, the place where you are going to travel to will cost you .69 cents a minute...". When did roaming charges come into the picture!!!!!
CAN YOU HEAR ME NOW.......!!!!! STOP RIPPING OFF YOUR CUSTOMERS!!!!!!!!
YOU ARE TAKING ADVANTAGE OF US AND WE ARE GOING TO LEAVE YOU AND GO TO ANOTHER COMPANY!!!
- Verizon H8er ID: 4DBD7B | | 02/20/10 | 23:37PM | Yeah - I have been a loyal Verizon customer for over six years now, and I figured I would get their internet in my new apt. I should mention I'm also a full time student at a SUNY school (Not an online university)....and this semester they offered a course I needed, but only online. Basically I NEEDED internet. They said it would be set up by a certain date. It wasn't, so I called. They said they couldn't fix the problem yet, they didn't know what it was. Already two weeks into my class and still not able to go online...they said they would call me back. THEY DIDN'T...so I called them....on hold forever, getting transferred for ever...I was on the phone for welll over an hour, with no further info than they would try and sarcastic remarks like "oh, yeah, we know how hard it must be to not have internet".
Another week or so goes by and I call again - still not able to get on. SAME THING. I get the run around - transferred all over...I ask for a supervisor, but get either hung up on, or told that they DON'T HAVE A SUPERVISOR.
Finally, now a month into my course, I have to drop the class completely. Yeah - cost me $750 for the class plus the $150 of the book. STILL NO INTERNET. I call VERIZON and I'm told they will have to send someone out to my apt to see what the problem is. Of course, everytime they had said someone would call, they didn't...and I had to keep calling them.
So, they send someone out. Two nice guys...who find out that the phone line to my apt was burned in some kind of underground fire over a year before. Yeah - it was in the records the whole time. I couldn't get their internet, so they write me off. At this point...I'm pissed but not really ANTI-VERIZON yet....
Until I get my Verizon Cell phone bill. Yup - I'm dinged for "over my minutes"...TO THEM. Basically, because I had to keep calling them over and over and over, I had racked up more minutes than my Verizon minutes limit allowed - and I'm pretty sure I have the MAX amount of minutes a person can buy already included in my wonderful Verizon plan. So, of course, I call to explain, thinking any reasonable company would understand that I had actually been trying to be loyal to them...after all, I had been a customer for over 6 years. NOPE - after argueing for over an hour (which I've been dinged for again!) they say they are not respoinsible, because I should have found a landline to call on, if I knew I would be over my minutes. Um, the land line was the problem, remember? And, yeah - they really charged me for calling VERIZON, even though they could easily see that VERIZON customer service was supposed to be the ones calking ME. FUCK THEM. I'll tell everyone I know to get a different cell, internet, local phone. To have treated a loyal customer, who was simply trying to purchase their internet like this is PURE EVIL. - Verizon H8er ID: 3DC462 | | 02/23/10 | 17:52PM | | HA HA HA HA!!! I am glad to hear someone else say FUCK VERIZON. I knew when I was phone shopping in Dec. '08 that verizon DICKED their customers around just by looking at their contract! I went with Alltell who turned around and fucking sold out to fucking verizon!!! They dropped my employee discount through TSC for no reason and won't credit me back. I can't get service at home on my cell they say because it's an Alltell device but they won't give me a Verizon device unless I sign a new verizon contract! I can only hope some ass hole verizon rep is reading this! I am disconnecting and you will never get my buisiness again. Oh, and by the way, I'm letting all my friends know what cocksuckers you are! FUCK YOU!!!!!!!!!!!!! Anonymous - Verizon H8er ID: 9D9861 | | 02/25/10 | 9:55AM | | We lose our Verizon internet about once month for up to 24 hours, however lately it's been once a week. When we had internet through a cable company, it went out once in a while, bur never for more than ten minutes. We got Verizon when we dropped our cable. Cable kept going up and when the internet service cost more than doubled in one month, we got a satellite dish and Verizon. Well, Direct TV sucks too. Once our two year contract is up, I guess we'll go back to cable. I guess the choice is between unreliable service and a larger bill. Anonymous - Verizon H8er ID: E2264C | | 05/11/10 | 9:38AM | | Verizon sucks! I have a business email account along with my dsl. With my business email, I have up to 8 sub accounts that I can have open. I currently had one and needed to add another sub account. Since I could not do this myself online (for over a month, I kept getting error messages) and I phoned the Verizon rep 2 x to have them do (each time getting a response that their system must be down). On 5/6/10 I was on the phone again trying to get a sub account activated, and the dumb ass tech took down both my other email accounts and still didn't activate my third account. How can one tech take down two email accounts and no one else in Tech Support up to Supervision can figure out how to enable my email accounts? I keep getting the phrase, we will have it rectified in 24-48 hours, but I have been down now for 105 hours!! The other excuse, "it is in another dept" I ask them to phone that dept and expedite this since my business depends on my email. They have no way to contact this "other dept" WTF!! If I had another dsl in my area, I would have jumped ship by now but this is exactly why Verizon in my area sucks because they have no competition. Anonymous - Verizon H8er ID: 9914CA | | 05/18/10 | 20:37PM | | I completely agree that Verizon (vz) is THE worst company ever!!! I had FIOS Internet and home phone with vz and it was an absolute nightmare. The vz employees are SO stupid! My first indicator of this was on day 1, when the vz rep called our new home phone number, which was supposed to be installed that day, to tell us that the scheduled install was being delayed. What an idiot! One bad experience after another followed this initial indicator. I was lied to time after time, overcharged, and spent hours on the phone getting absolutely nowhere! I told more than one vz rep that they were either totally incompetent or lying or both. I will NEVER (x10) do any business with vz for any reason. It MIGHT be possible that there is another company as bad as vz (although I doubt it), but there is no way that there is a worse company on planet earth!!!!!! DJ - Verizon H8er ID: FC656F |
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