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04/21/17 | 2:07AM
No Automatic Line Discount Month to Month

I went Month to Month over a year ago, and just found out that Verizon never lowered my line access from $40 per line to $15 per line like they were supposed to. So I call these assholes and they apologized and said their system for the older plans don't automatically adjust when you switch over to Month to Month from a contract plan. I was like WTF that doesn't make any sense. They said the customer is supposed to call in and request this drop in rate. I hate Verizon, this is one of many fuck-ups they have screwed me with over the years. I am sooo done with these assholes!

gotscrewed - Verizon H8er ID: F3CD48



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Replies
04/24/17 | 3:32AM
It\'s your responsibility as a consumer to check your bill. They are not in the business of lowering your bill. Your fault.

Anonymous - Verizon H8er ID: AA7B47

05/01/17 | 21:10PM
That is one crappy answer! Is it the customer\'s fault because they are honest and expect honesty from Verizon? Where is the customer service? If I go into a restaurant and order a meal, they don\'t automatically reconfigure the order into the highest possible charge. Yet, this is exactly what Verizon does on a regular basis. This is the whole reason why this site exists. Buyer beware does not excuse Verizon\'s behavior.

Here is my own example: Verizon overwrote the firmware on my phone to lock it and lock out tethering. I bought this phone unlocked and directly from Motorola. This is like taking a car to the garage and then finding a few days later that the lock to the trunk was changed, and that a key can be rented for a small fee of $15 per month. Was this my fault for not reading the small print? Does the small print excuse this behavior? I expect some basic decency in business practices! Verizon sucks!

Anonymous - Verizon H8er ID: 767A85

05/10/17 | 6:18AM
If you don\'t read the small print.. then yes.. it\'s your fault.

Anonymous - Verizon H8er ID: AA7B47


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