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03/22/18 | 21:17PM
Phone Insurance Frustration

My phone stopped making calls, sending texts and getting data. Verizon passed me off to their insurance company because my phone has insurance from Verizon but it was not stolen or damaged by me so they would not replace it. They tried to send me back to talking with Verizon but all of their lines were busy again (must be because they are using Verizon). 45 minutes of useless frustration later, I still don't have a working phone. RiceGum

RiceGum - Verizon H8er ID: A370BF



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Replies
04/02/18 | 16:35PM
sounds typical for crooked Verizon-- they just lied to us sold us a not needed samsung tablet bc verizon told us needed that $10 line service to get promo- buy1 get 1 samsungGalaxy9 so could keep my current verizon cell # plus added other not knowncharges/ cases! and $26 a month device Inssurance!
hours of customer service calls -- Nothing ❗️

in Iowa Anonymousmers. tead online complaint! - Verizon H8er ID: 0A8482


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