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This Entry is Rated:
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03/09/19 | 18:32PM
Customer No Service

Left the following feedback on VZ website 3/9/19:

I set up an appointment for VZ to call me for a service matter at 1:00pm on March 6. The automated call came in, I answered it, I was put on hold, a representative answered, he asked my name, I gave it, and I was promptly disconnected. This, after waiting days for my appointed call back. Worst customer service ever. Now Im on VZ website trying to find a way to contact VZ about the original issue for which I needed the service call-back today. Website box says leave your phone number and well call you back. Clicked on it, but the only thing that comes up is VZs main customer service # - for me to call VZ. This is no service at all. You are a despicable company. I am calling Comcast. Maybe they are the lesser of 2 evils. I am about to find out. My VZ account number is X. My name is X. My phone number is X. But I know you wont reach out to me. If you do, Im sure youll disconnect the call before my issue is addressed.

Anonymous - Verizon H8er ID: 2F631A

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